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Sudo t shirt12/25/2023 Please check any emails from us for your tracking number and see if you can track it. Yes, all our orders are sent via one tracked service or another. We have an excellent TrustPilot score and that's because we actually care about our customers. We rarely refuse a return and most of our stores have a free or low-cost returns service. We have friendly and helpful staff ready to answer any issue you might have with your order - whether the sizing is wrong, or we made a mistake, or something is faulty - we are only an email away. If you still are not sure, please get in touch. We are adding model reference photos to as many of our products as possible to help you. We will reimburse you for the entire amount you spend on returning the products to us.Please check the new and improved Size Guide. Please send the product back to our address using the same process mentioned above. I have received a wrong/defective product. 50 once we receive your products back and verify that they are new and unused. Yes, you will have to bear the postal charges for sending your products back to us. Will I have to pay for returning the products? No, we do not offer this service at the moment. Most courier companies will be willing to pick it up from your address.Ĭan Calenvie arrange for the product to be picked up from my address? You can send it back to us via a cost-effective courier company or registered post. We typically wire it back into your bank account. We would require a further 5-10 Business Days to process your exchange. Upon receiving the product back in its original condition along with its tag intact, and Quality Check, we shall then initiate your refund or exchange as per your request. Once we have approved your return request, you will be required to ship your product back to us. It is mandatory that you raise a request from Create Return Request (logisy.tech) along with the reason for Exchange within 7 days of having received your product. If the payment made was by Cash on Delivery, we can only issue Calenvie Credits which can be utilized on a future purchase on the website.Calenvie Credits can be utilized on a future purchase on the website. If the payment was made by Credit Card or Net-Banking, we can either issue Calenvie Credits or reverse credit to the Credit Card or credit your Net-Banking account.NOTE 2: Stickers, Posters, Mugs and Phone Cases are non-returnable, non-refundable & non-exchangeable. NOTE 1: All the products brought with a coupon or gift voucher purchases are non-returnable, non-refundable & non-exchangeable. The amount will be refunded to your bank account. Transaction and Shipping Fees are Not Refundable. Only the Amount of your Product will be returned. In case of any returns that are approved, the purchase amount will be refunded to the customer within 21 Business days upon receipt of the return package in its original condition, along with the tag intact. We have a no questions asked policy for any returns or exchanges made in their original condition within Seven (7) days since you have received the order. Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
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